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NEXTNOWA

IT and AI training for business teams

Focused training packages for real tasks in your organization.

Illustrative training planning around a shared table
NEXTNOWA · TEAM DEVELOPMENT

Your team.
Your next step.

Turn real work into clear learning goals. Plan training around the tasks your team faces every day.

Discuss team training

IT and AI business training: how enquiries work

NextNowa helps you choose training around concrete team tasks. Live online training can be requested across countries; on-site workshops are assessed in Germany by arrangement. Prices on request and dates by arrangement. Scope and availability are confirmed in the individual proposal.

  1. Tell us your topic, team size, starting skills and intended work outcome.
  2. We clarify delivery format, language, technical prerequisites and timing.
  3. Before booking, receive an agreed proposal with scope and total price.
+49 162 4710700info@nextnowa.comTraining for Germany, Austria and Switzerland ↗
FOCUSED TRAINING. REAL TEAM TASKS.

Choose a starting point that fits your industry.

Modular package proposals for businesses and universities, adaptable to topic and team size.

01IT service providers, managed service teams and internal service desks

AI and structured workflows for IT service teams

A NextNowa planning concept for teams that want to make support knowledge easier to use and handle recurring tasks consistently. Exercises use fictional tickets and an isolated practice environment.

Suggested format: 2 days, adaptable into 1 to 3 modular days; scope and dates by arrangement.
  • Structure fictional support requests: explain symptoms, follow-up questions, priority and the next diagnostic step.
  • Turn synthetic ticket histories into clear knowledge articles with prerequisites, checks and a fallback procedure.
  • Review simple script drafts in a test directory: validate inputs, handle errors and log changes.
  • Practise handovers between support and engineering: mark unresolved assumptions and define testable acceptance criteria.
  • Plan a small internal pilot: choose tasks, define human review and measure effort consistently.
Outcomes & prerequisites

Planned output: a ticket template, a sample knowledge article and a pilot plan for one selected service process.

Basic IT support knowledge. Initial command-line experience is helpful for the optional scripting module. Use only approved tools and synthetic practice data.

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02Teaching staff, educational developers, programme coordinators and academic service teams

AI workshop for teaching and university operations

This NextNowa planning concept combines teaching tasks with everyday university operations. It focuses on traceable use of sources, accessible learning materials and clear limits for automated suggestions.

Suggested format: 2 modular days; a one-day introduction or three-day workshop can be planned by arrangement.
  • Develop measurable learning objectives, exercises and suitable feedback for a self-authored example seminar.
  • Simulate a literature search: break down research questions, verify individual sources and flag unsupported claims in a draft.
  • Adapt fictional teaching materials to different levels of explanation and keep terminology consistent with a glossary.
  • Draft student communications using fictional cases: explain deadlines, identify responsibilities and make open questions visible.
  • Design review and approval steps for your work area without using real assessment submissions or personal student data.
Outcomes & prerequisites

Planned output: a teaching unit with exercises and feedback criteria, plus a review checklist for AI-assisted drafts.

No programming experience required. A fictional teaching or administrative scenario is sufficient; institutional requirements are discussed before the workshop.

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03Construction managers, project assistants, estimating staff and commercial teams

Digital project workflows for construction companies

A NextNowa planning concept for clear documentation and organised communication in construction projects. Exercises use purpose-made sample documents and exclude engineering decisions, structural calculations and legally binding assessments.

Suggested format: 1 to 2 days with an optional third day for deeper practice; modules and dates by arrangement.
  • Turn fictional site meeting notes into tasks, responsibilities, deadlines and outstanding questions.
  • Compare sample supplier quotations in a table and explicitly mark missing information as unresolved.
  • Create a traceable project status report and a factual client update from synthetic daily notes.
  • Organise documents with a simple naming and versioning scheme; track approvals and changes in a sample project.
  • Assemble a handover pack for a fictional construction project and check it for completeness.
Outcomes & prerequisites

Planned output: templates for meeting minutes, quotation comparison and project handover, supported by a review routine.

Familiarity with standard office applications. No real construction drawings, confidential quotations or customer data are needed. Subject-matter outputs require review by the responsible professionals.

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04Office teams in small and medium-sized businesses, assistants, purchasing and customer service

AI at work: from first draft to reviewed output

This NextNowa planning concept turns recurring office tasks into practical exercises. Teams learn to write useful instructions, review outputs and choose suitable tasks for a manageable pilot.

Suggested format: a one-day introduction, with up to 2 additional practice days; dates by arrangement.
  • Turn an unclear sample request into an instruction with an objective, context, output format and review criteria.
  • Turn fictional emails and meeting notes into courteous replies, action lists and concise summaries.
  • Inspect a synthetic spreadsheet for duplicates, missing values and implausible entries; spot-check calculations.
  • Develop reusable templates for two team tasks and record when a human decision is required.
Outcomes & prerequisites

Planned output: a small team-specific template collection with quality checks and a two-week pilot plan.

Basic word-processing and spreadsheet skills. No previous AI experience required; exercises use fictional business transactions only.

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05Executives, department heads and digital transformation leads

AI decision workshop for leaders

A NextNowa planning concept for informed decisions about AI initiatives. Using a fictional business, the team develops criteria for value, effort, risk and measurable pilot objectives instead of relying on broad product promises.

Suggested format: a one-day decision workshop; deeper practice across 2 to 3 modular days by arrangement.
  • Prioritise possible use cases by problem frequency, data requirements, consequences of errors and implementation effort.
  • Build a simple business case with explicitly labelled assumptions and multiple scenarios.
  • Define responsibilities for selection, review, approval and operation, then test escalation routes through a case study.
  • Prepare vendor questions covering data processing, access rights, export options, recurring costs and an exit scenario.
  • Draft a pilot brief with a baseline, success criteria, review dates and stop conditions.
Outcomes & prerequisites

Planned output: a prioritised use-case matrix and a written pilot brief for internal discussion.

No technical background required. A general understanding of your business processes is sufficient. The package does not include legal advice or compliance certification.

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06IT security teams, administrators and incident response owners

Security operations: detect, assess and respond

This NextNowa planning concept develops defensive security workflows using synthetic logs and clearly scoped tabletop exercises. Participants practise traceable assessment, safe escalation and communication without interacting with production systems.

Suggested format: 2 days; adaptable into a compact introduction or three-day modular training by arrangement.
  • Connect synthetic sign-in and system events into a timeline and separate observations from assumptions.
  • Prioritise sample alerts based on evidence; document further checks and potential false positives.
  • Run a tabletop exercise on suspected account access: define responsibilities, evidence preservation and approval of response actions.
  • Compare AI-generated incident summaries with the synthetic source data and correct unsupported conclusions.
  • Create a short post-incident review with causal hypotheses, improvement tasks and owners.
Outcomes & prerequisites

Planned output: a triage worksheet, communication templates and a defensive response playbook for the practice scenario.

Foundational knowledge of networks, identities and IT administration. Synthetic logs and isolated practice environments only; no real credentials or production systems.

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FAQ

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How do I find the right course?+

Use the course finder or filter by topic and level. Request a consultation for individual goals.

Can I learn remotely?+

You can enquire about live online formats for many topics. Dates, provider and delivery are confirmed in an individual offer.

Do you offer team training?+

Request team training and tell us the topic, team size, starting skills and preferred location.

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