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Compliance & process evidence

Quality Management Officer (ISO 9001): running a QMS day to day

Learn to look after an ISO 9001 QMS, covering processes, risks, documentation, internal audits and the move to the 2026 edition.

After this training you can look after an ISO 9001 quality management system day to day. You will maintain processes and documents, assess risks, follow up corrective actions and prepare internal audits and the management review. You will also know what is new in the edition published in September 2026 and can plan the move to it. The course suits you if you are new to the role, are taking it on soon, or work closely with quality management as a process owner.

IntermediateDE / ENBusiness training · Live online

What you’ll take away.

  • Apply the requirements of ISO 9001 to how your organisation works
  • Maintain processes, metrics and documented information
  • Assess risks and opportunities and follow up corrective actions
  • Prepare internal audits and the management review
  • Assess the changes in ISO 9001:2026 and plan the transition
Herstellerneutral

Your training in detail

Who is it for?
New and future quality managers, process owners and anyone who builds or maintains a quality management system in their company.
Prerequisites
You do not need prior knowledge of the standard. Some work experience and an insight into company processes will make it easier to apply what you learn.
Format & planning
Standard length: 5 training days. A different length can be arranged for companies.

Agenda: from understanding to application

Our independently developed agenda proposal. Focus areas, lab environment and scope are agreed before booking.

  1. Quality management principles and the structure of ISO 9001

  2. Context, leadership, quality culture and accountability

  3. Planning risks, opportunities and quality objectives

  4. Managing processes, resources and documented information

  5. Measuring performance, internal audits and management review

  6. Nonconformities, corrective actions and continual improvement

  7. ISO 9001:2026: changes and transition

PRACTICE & TRANSFER

You analyse a sample process, derive metrics and risks, carry out a short internal audit and write corrective actions.

Exams, licences & credentials

This course does not prepare for an exam set by a certification body. "Quality Management Officer" describes a role within a company and is not a protected qualification. Certifying an organisation against ISO 9001 is a separate process with a certification body and is not included. It is not an ISO course.

Vendor references & review date

Sources checked on 2026-11-04. These sources describe the technology or external exam requirements. They do not imply a partnership with NextNowa.

Your learning content

These objectives describe the training topic. The specific syllabus, dates and trainer are agreed before booking; the written offer is binding.

Individual offer: Availability and delivery are confirmed on enquiry.

Frequently asked questions

Does our company have to move to ISO 9001:2026 right away?

Not immediately. The responsible ISO committee gives 30 September 2029 as the end of the transition period for organisations certified to ISO 9001:2015. From 31 March 2028, new and initial accredited certifications are issued only to the 2026 edition.

What changed in the 2026 edition?

Leadership, quality culture and accountability carry more weight, risks and opportunities are treated more clearly, and a new Annex A explains key terms and the intent of the requirements.

Does Quality Management Officer (ISO 9001): running a QMS day to day include a certificate?

This course does not prepare for an exam set by a certification body. "Quality Management Officer" describes a role within a company and is not a protected qualification. Certifying an organisation against ISO 9001 is a separate process with a certification body and is not included. It is not an ISO course.

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