What you’ll take away.
- Form discovery questions about needs, process and desired outcomes
- Summarize conversation details and check understanding
- Present a suitable solution with verifiable features and limits
Your training in detail
- Who is it for?
- Sales beginners, account owners and specialists who have occasional customer conversations.
- Prerequisites
- No sales experience required; an anonymized or fictional product example is enough.
- Format & planning
- Scope agreed with the client
Agenda: from understanding to application
Our independently developed agenda proposal. Focus areas, lab environment and scope are agreed before booking.
Sales process and preparation for an initial conversation
Open questions, active listening and needs discovery
Summarize, assess fit and explain a solution
Clarify concerns and agree on next steps
Role-play a ten-minute conversation about a fictional B2B offer, then write a concise needs summary.
Exams, licences & credentials
No recognized qualification included.
Vendor references & review date
Sources checked on 2026-10-23. These sources describe the technology or external exam requirements. They do not imply a partnership with NextNowa.
Your learning content
These objectives describe the training topic. The specific syllabus, duration, dates, trainer and price are agreed before booking.
