What you’ll take away.
- Distinguish positions from underlying interests
- Ask questions that reveal flexibility and dependencies
- Summarize agreements with owners and deadlines
Your training in detail
- Who is it for?
- Sales and customer owners with some experience in proposal or contract conversations.
- Prerequisites
- Customer conversation experience is useful; no legal background is assumed.
- Format & planning
- Scope agreed with the client
Agenda: from understanding to application
Our independently developed agenda proposal. Focus areas, lab environment and scope are agreed before booking.
Prepare the negotiation goal, context and boundaries
Identify interests, priorities and open questions
Develop options and possible trade-offs
Record outcomes and support follow-through
In pairs, negotiate a fictional service renewal with three interests per side and document a workable agreement.
Exams, licences & credentials
No recognized qualification included.
Vendor references & review date
Sources checked on 2026-10-23. These sources describe the technology or external exam requirements. They do not imply a partnership with NextNowa.
Your learning content
These objectives describe the training topic. The specific syllabus, duration, dates, trainer and price are agreed before booking.
