IT Fundamentals
IT support & helpdesk
IT support training for beginners: narrow down faults systematically, document tickets cleanly and help users clearly at the helpdesk.
Prices on requestDates by arrangementView course details ↗
IT Fundamentals
IT fundamentals for entry and support roles: helpdesk, operating systems, security and IT service management. Compare topics and enquire about training.
IT fundamentals provides the basic knowledge for support, system operations and entry into IT careers. The topics suit career changers, apprentices, helpdesk staff and specialists who want to firm up their technical base. To solve user problems, start with “IT support & helpdesk”. For orientation when changing careers, “Starting a career in IT” fits. For a well-known exam topic, there is “CompTIA A+: IT support and operating systems”. Decide by goal: support practice, career orientation or exam preparation. Vendor names imply no partnership. Scope and dates are confirmed on enquiry.
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IT Fundamentals
Starting a career in IT
Starting a career in IT: compare roles such as software developer, systems integrator and support, build fundamentals and plan a realistic path.
Prices on requestDates by arrangementView course details ↗
IT Fundamentals
Retraining in software development
Orientation for retraining as an IT specialist in application development: understand entry, content and exam route, and build first hands-on skills.
Prices on requestDates by arrangementView course details ↗
IT Fundamentals
Retraining in systems integration
Orientation for retraining as an IT specialist in systems integration: entry, hands-on systems and networking, and the exam route explained clearly.
Prices on requestDates by arrangementView course details ↗
PeopleCert
ITIL Foundation (Version 5): an introduction to digital product and service management
Get to know the ITIL Value System, the four dimensions and the product and service lifecycle, with focused preparation for the Foundation exam.
€1,279 netDates by arrangementView course details ↗
CompTIA · SK0-005
CompTIA Server+ (SK0-005): setting up, running and troubleshooting servers
Install server hardware, administer systems, protect data and solve faults methodically: practical preparation for CompTIA Server+ SK0-005.
from €2,239 netDates by arrangementView course details ↗
CompTIA
IT entry: systems, software and security
IT fundamentals for beginners: understand hardware, software, networks and security, practise typical tasks and classify common fault patterns.
€1,640 netDates by arrangementView course details ↗
CompTIA
CompTIA A+: IT support and operating systems
A+-oriented course for IT support: look after hardware, Windows, Linux and mobile devices, isolate faults and document solutions properly.
€2,480 netDates by arrangementView course details ↗
ITIL
ITIL 5 and IT service management in practice
Get to know ITIL 5 and IT service management in practice: core terms, components and typical workflows applied to a realistic scenario.
Prices on requestDates by arrangementView course details ↗