After the course you can turn a business problem into a workable plan for an AI agent. You know what Copilot Studio, Microsoft Foundry and the Microsoft 365 Agents Toolkit are each suited to, how an agent connects to data and systems, and which governance questions to settle before you build. The course suits developers and app makers who are new to agents or want to compare the Microsoft options before starting a project.
What you’ll take away.
- Explain the building blocks of an AI agent and which tasks it suits
- Position Copilot Studio, Microsoft Foundry and the Microsoft 365 Agents Toolkit by scenario and team
- Choose grounding data sources, integrations and channels for an agent
- Build identity, governance and responsible AI into the plan from the start
Your training in detail
- Who is it for?
- Developers and app makers from low-code or pro-code backgrounds who are starting with agents on Microsoft technology or evaluating options.
- Prerequisites
- No experience with agent development is needed. You should know Microsoft 365 and have a basic understanding of data, interfaces and permissions.
- Format & planning
- Standard length: 1 training day. A different length can be arranged for companies.
Agenda: from understanding to application
Our independently developed agenda proposal. Focus areas, lab environment and scope are agreed before booking.
What makes an AI agent: components and typical use cases
Overview of Copilot Studio, Microsoft Foundry and the Microsoft 365 Agents Toolkit
Low-code or pro-code: choosing the development approach with good reasons
Grounding, knowledge sources and connecting to business systems
Channels, interaction patterns, identity and governance
From business problem to agent design with success metrics
For a scenario such as an internal IT help desk you work out an agent design: goal and success metrics, knowledge sources, choice of tools, channel and approval rules. The result is a plan a development team can put into practice.
Exams, licences & credentials
There is no Microsoft exam for MS-4014, and the course does not lead to a certification. It is practical training on the topic. This is not an official Microsoft course unless the offer explicitly says so.
Vendor references & review date
Sources checked on 2026-11-10. These sources describe the technology or external exam requirements. They do not imply a partnership with NextNowa.
Your learning content
These objectives describe the training topic. The specific syllabus, dates and trainer are agreed before booking; the written offer is binding.
Frequently asked questions
Will I build a finished agent in the course?
The focus is on choosing tools and planning. You leave with a well-reasoned design that serves as the basis for building.
Do I need programming skills?
No. The course is aimed at people from both low-code and pro-code backgrounds. No prior agent development experience is required.
Does MS-4014 Introduction to building AI agents: planning agent solutions on Microsoft's platform include a certificate?
There is no Microsoft exam for MS-4014, and the course does not lead to a certification. It is practical training on the topic. This is not an official Microsoft course unless the offer explicitly says so.