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ITIL 4 Leader: Digital and IT Strategy (DITS): leading digital strategy

Develop a digital vision, turn strategy into plans, respond to disruption and manage risk in a VUCA environment: preparation for ITIL 4 DITS.

After the course you can link digital and IT strategy to your organisation's goals: develop a digital vision, test how well it fits the market, and turn it into initiatives that can be delivered within the service value system. You will spot signs of disruption early, assess strategic risks and guide the change that follows. It is aimed at business and IT leaders who prepare or take strategic decisions and already know ITIL 4 Foundation.

AdvancedDE / ENBusiness training · Live online

What you’ll take away.

  • Formulate a digital vision and align it with business objectives
  • Translate strategic goals into tactical and operational plans
  • Assess digital readiness and respond to disruption in the market
  • Assess and manage strategic risk in a volatile and uncertain environment
PeopleCert · ITIL 4 DITS

Your training in detail

Who is it for?
Business and IT leaders, heads of IT, transformation leads and service managers who help shape their organisation's digital strategy.
Prerequisites
PeopleCert requires an ITIL v3 certificate, ITIL 4 Foundation or the ITIL 4 Managing Professional Certificate. Experience in leadership or management roles is a real advantage.
Format & planning
Standard length: 3 training days. A different length can be arranged for companies.

Agenda: from understanding to application

Our independently developed agenda proposal. Focus areas, lab environment and scope are agreed before booking.

  1. Digital and IT strategy: terms, levels and links to the business model

  2. Developing a digital vision and assessing strategy

  3. Putting strategy into practice in the ITIL service value system

  4. Digital disruption, digital readiness and new delivery models

  5. Strategic risk in a VUCA environment and organisational change

  6. Customer experience, digital leadership and exam practice

PRACTICE & TRANSFER

A mid-sized company comes under pressure from a digital competitor. You assess its digital readiness, write a vision with three strategic goals and derive the first initiatives and their risks.

Exams, licences & credentials

The course prepares you for the PeopleCert ITIL 4 Leader: Digital and IT Strategy exam (30 questions, 60 minutes, closed book). The exam and its fees are included only if the offer explicitly confirms this. PeopleCert releases results only with proof of training from an accredited training organisation or the official ITIL eLearning, so check before booking whether the offer covers this proof. The certificate is issued by PeopleCert. It is an official course only if the offer says so.

Vendor references & review date

Sources checked on 2026-11-10. These sources describe the technology or external exam requirements. They do not imply a partnership with NextNowa.

Your learning content

These objectives describe the training topic. The specific syllabus, dates and trainer are agreed before booking; the written offer is binding.

Individual offer: Availability and delivery are confirmed on enquiry.

Frequently asked questions

Which designation does DITS count towards?

Together with Direct, Plan and Improve, DITS leads to the ITIL 4 Strategic Leader designation.

Is an ITIL 4 module still worth it now that ITIL (Version 5) exists?

PeopleCert is running ITIL 4 and ITIL (Version 5) in parallel for a period and currently plans to retire all ITIL 4 modules on 31 December 2027. PeopleCert describes specific transition routes into ITIL (Version 5) for people who hold ITIL 4 certificates.

Does ITIL 4 Leader: Digital and IT Strategy (DITS): leading digital strategy include a certificate?

The course prepares you for the PeopleCert ITIL 4 Leader: Digital and IT Strategy exam (30 questions, 60 minutes, closed book). The exam and its fees are included only if the offer explicitly confirms this. PeopleCert releases results only with proof of training from an accredited training organisation or the official ITIL eLearning, so check before booking whether the offer covers this proof. The certificate is issued by PeopleCert. It is an official course only if the offer says so.

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