After this day you know what is new in ITIL (Version 5) without working through the ITIL 4 basics again. You understand the revised terms, the view of digital products and services across the lifecycle and the updated approach to value creation, and you can tie them to what you already know. By the end you are ready for the short Bridge exam. The course is meant for anyone who already holds an ITIL 4 certification and wants to catch up quickly.
What you’ll take away.
- Name the main new and revised terms in ITIL (Version 5)
- Explain how Version 5 handles digital product and service management across the lifecycle
- Connect the revised approach to value creation with your existing ITIL 4 knowledge
- Go into the exam confidently, knowing it tests only the changes
Your training in detail
- Who is it for?
- Holders of an ITIL 4 certification, such as IT service managers, service owners, digital product managers, enterprise architects or change specialists, who want to bring their Foundation knowledge up to Version 5.
- Prerequisites
- An ITIL 4 certification. According to PeopleCert, the Specialist modules Acquiring and Managing Cloud Services and Sustainability in Digital and IT do not qualify.
- Format & planning
- Standard length: 1 training day. A different length can be arranged for companies.
Agenda: from understanding to application
Our independently developed agenda proposal. Focus areas, lab environment and scope are agreed before booking.
What changes with ITIL (Version 5) and why
New and revised terms and core concepts
Digital product and service management across the lifecycle
Creating value: linking strategy, delivery and measurable outcomes
Applying the changes in your own work
Sample questions and how the Bridge exam works
You take a process from your team that you have described in ITIL 4 terms so far and describe it again using the Version 5 concepts. You then compare what has changed in wording and perspective.
Exams, licences & credentials
The course prepares you for the PeopleCert ITIL Foundation Bridge (Version 5) exam (20 multiple-choice questions, 30 minutes, closed book, 65 per cent pass mark; passing upgrades your Foundation to ITIL Foundation (Version 5)). The exam and its fees are included only if the offer confirms this explicitly. Any certificate is issued by PeopleCert. According to PeopleCert, results are released only with proof of course completion. Whether the offer includes that proof, and whether this is an official vendor course, is stated in the individual offer.
Vendor references & review date
Sources checked on 2026-11-10. These sources describe the technology or external exam requirements. They do not imply a partnership with NextNowa.
Your learning content
These objectives describe the training topic. The specific syllabus, dates and trainer are agreed before booking; the written offer is binding.
Frequently asked questions
Who is the Bridge for?
For holders of an ITIL 4 certification. According to PeopleCert, two Specialist modules, Cloud Services and Sustainability, do not count as a prerequisite.
What do I get when I pass the Bridge exam?
Your certification is updated to ITIL Foundation (Version 5).
Does ITIL Foundation Bridge (Version 5): moving from ITIL 4 to Version 5 include a certificate?
The course prepares you for the PeopleCert ITIL Foundation Bridge (Version 5) exam (20 multiple-choice questions, 30 minutes, closed book, 65 per cent pass mark; passing upgrades your Foundation to ITIL Foundation (Version 5)). The exam and its fees are included only if the offer confirms this explicitly. Any certificate is issued by PeopleCert. According to PeopleCert, results are released only with proof of course completion. Whether the offer includes that proof, and whether this is an official vendor course, is stated in the individual offer.